FAQ

1. Where is your jewelry made?

Each piece is thoughtfully crafted by skilled artisans who specialize in fine metalwork and gemstone detailing. We collaborate with ethical suppliers and trusted workshops to ensure our jewelry meets the highest standards of craftsmanship and sustainability.

2. What materials do you use?

Our collections feature recycled gold, sterling silver, and ethically sourced gemstones. We choose materials that reflect both elegance and environmental responsibility every detail matters.

3. Is your jewelry sustainable?

Yes. Sustainability is at the heart of our brand. From eco-friendly packaging to responsibly sourced metals, we’re committed to creating beauty with purpose.

4. How should I care for my jewelry?

Store each piece in a soft pouch or lined box to prevent scratches. Avoid exposure to perfumes, water, and harsh chemicals.
For deeper care, gently polish with a clean cloth or consult a professional jeweler for cleaning services.

5. Do you offer gift packaging?

Every order arrives in our signature minimalist packaging elegant, sustainable, and ready to gift. You may also request a personalized message at checkout.

6. What is your return or exchange policy?

Since this is an educational showcase for Virtual Enterprise, purchases are simulated. In a real collection, returns would typically be accepted within 14 days for unworn items with original packaging.

7. Can I order custom pieces?

Yes. We offer design consultations to help you bring your vision to life from personalized engravings to bespoke creations.

8. How can I contact you?

You can reach us via chat box on this site located in the corner of the screen or directly through email (atyourservicejewelry@gmail.com). We’re happy to assist with styling, care, or product inquiries.

* Disclaimer *

This Virtual Enterprise online store is for educational purposes only (2025-2026 – At Your Service Jewelry)